High Wire Networks welcomes Ruth Masley as the newest addition to the executive team. Ruth comes to High Wire Networks with a rich background in the technology industry, a BS in Computer Science, and PMP certification. She will take on the role of Director of Technology and Customer Experience. Ruth will lead the charge to complete development and integration of the technology that High Wire is actively creating to enhance the customer experience, make doing business with High Wire as easy as possible, and provide more options for accurate and timely access to information on work orders. Additionally, Ruth will oversee our highly transactional On Demand Services organization and be responsible for process enhancement and continual improvement. On her new position at High Wire Masley says, “I love being part of the High Wire Networks team. From the start I was impressed with the dedication and energy of all the employees and their willingness to pull together for the benefit of High Wire’s customers. The toolsets in place are working, but we believe we can make vast improvements in the coming months that will further help the customers have full visibility of their service delivery tickets, the status of each ticket, along with providing streamlined methods for ticket entry and closure.”
To see how High Wire Networks can assist you with your service delivery needs, contact us at sales@highwire
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